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What is a deductible?
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1)
Your car is the second largest investment
you're likely to make.
2)
Never Drive a car that could be unsafe
because of damages.
3) Some
insurance companies may want you to visit their drive-in claims center
before having your car repaired. You can do this, or you may
leave your car at our shop and ask that the insurance company inspect
the car here.
4) You
are not required by law to obtain more than one estimate or appraisal.
5)
You have the right to go to the repair shop of your choice. Your
insurance company cannot require you to go to a particular shop.
6)
Differences in repair estimates are common. A lower estimate may
not include all necessary work. If you're not sure why one
estimate is different from another you've received, please ask us.
7)
Choose a shop that has uni-body repair equipment and certified (by
I-Car or ASE, for example) technicians.
8) Ask
if the shop will be using genuine manufacturer (OEM) replacement
parts.
9) Ask
if the shop offers a repair warranty.
10) Let
us help you negotiate your claim with the insurance company.
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A deductible is the portion of the total repair
cost that you are responsible for. It is like a
co-pay that you choose at the
purchase of the policy.
Can you save my deductible?
There are a lot of repair facilities who
advertise to save your deductible. What they fail to tell you is how they
are able to do this. You should also be told what part of the repair they
are not going to do or what is going to be sacrificed. I hope it is not
the quality of the repair.
When do I pay my deductible?
When the repairs are completed to your
satisfaction and ours. The insurance check issued will be minus
your deductible amount. At the time you pick up your vehicle you will pay
the deductible amount to WCI.
What are OEM Parts?
(Original Equipment Manufactured) which are
parts made by the manufacturer of your vehicle.
What are Aftermarket Parts?
These are parts not made by your
vehicle manufacturer. They are also known as Quality Replacement Parts.
Aftermarket parts are much cheaper than OEM parts and might not have the
same fit and function as OEM parts. If the insurance only pays for
Aftermarket you have the option to pay the difference and receive the same
part your vehicle was manufactured with.
What are LKQ Parts?
LQK - (Like Kind & Quality) These are parts that
generally come from salvage yards. Salvage yards purchase damaged or
totaled out vehicles, remove the good parts and sell them as LKQ parts.
All LKQ parts are inspected for prior damage, rust, and to make
sure they are OEM and not Aftermarket.
How long will the repairs take?
There are many factors to consider when
estimating length of time for the repairs. We know you depend on your
transportation but rushing repairs could result in a less satisfactory
repair. Our professional estimators are happy to estimate how long it will
take and do our very best to meet that goal. Remember we don’t get paid
until the job is complete so it’s to our advantage to complete the work in
a timely manner.
Will my vehicle drive the same?
Vehicles with frame or suspension damage will
require a two or four-wheel alignment. We have blueprints of every vehicle
to insure that the frame or unibody is returned to its pre-accident
condition. With precise frame repair and state-of-the-art alignment
equipment your vehicle will drive and handle the same as it was
manufactured to do, except in cases when the vehicle has wear on undamaged
parts.
Will the color match?
With our highly skilled and trained
professionals we are able to reproduce the finish on your vehicle. We use
only the highest of quality paint manufactured by
Sikkins. We not only duplicate the precise color but also the
texture.
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